Return Window 30 Days From Delivery
Items must be unused, unworn, unwashed, and in original condition with tags or packaging intact.
01
Eligibility
Returns and exchanges are accepted within 30 days of the delivery date.
Items must be unused, unworn, unwashed, and in original condition with tags or packaging intact. If it looks like it’s already played 18 and stopped at the 19th hole, it’s not eligible.
Proof of purchase, such as your order confirmation or receipt, is required.
02
Start a Return or Exchange
Email info@sandcranegolf.com with your order number and request.
Once approved, we’ll provide instructions and a return shipping address.
03
Returns
The customer is responsible for return shipping costs unless the item arrived defective or incorrect.
04
Exchanges
We’ll cover shipping on the replacement item and return shipping on the original gear.
05
Refunds
Refunds are issued to the original payment method within 5–10 business days after we receive and inspect the returned item.
Shipping costs are non-refundable. The carriers keep their cut, and trust us, they don’t give mulligans.
06
Defective or Incorrect Items
If your gear shows up damaged, defective, or clearly not what you ordered, let us know within 7 days of delivery.
We’ll make it right at no extra cost.
Final Sale
Sale Items Cannot Be Returned or Exchanged
Certain items are marked "FINAL UNITS" — including clearance, Warehouse Sale, or special event drops. ANYTHING WITH A PRICE ENDING IN .99 CENTS.
These cannot be returned or exchanged, so when you snag that deal, it’s yours to strut in.
Disclaimer
By purchasing from Sandcrane Golf, you agree to this returns & exchanges policy. We’ll always aim for the fairway when handling your requests, but remember: we’re two guys running this whole operation. Work with us, and we’ll work with you — because no one likes a shanked return.
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}
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margin-bottom: 34px;
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font-size: 12px;
letter-spacing: .18em;
text-transform: uppercase;
font-weight: 800;
color: #933c2c;
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.sc-returns-policy h1 {
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.sc-returns-policy__header p {
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color: rgba(28,44,68,.78);
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.sc-returns-policy__highlight {
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gap: 24px;
align-items: center;
background: #1c2c44;
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border-radius: 24px;
padding: 30px;
margin-bottom: 18px;
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.sc-returns-policy__highlight span,
.sc-returns-policy__final-sale span,
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font-size: 11px;
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border-radius: 20px;
padding: 28px;
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.sc-return-card h2,
.sc-returns-policy__final-sale h2,
.sc-returns-policy__disclaimer h2 {
margin: 0 0 12px;
font-size: 24px;
line-height: 1.1;
letter-spacing: -.03em;
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.sc-return-card p,
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margin-bottom: 18px;
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padding: 24px;
border-radius: 18px;
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