Sandcrane Golf
Shipping Policy
We’re committed to getting your gear into your hands as fast as two guys juggling everything possibly can.
Order Fulfillment
Our fulfillment team — aka the same two guys running the show, shooting content, and answering emails — works diligently to process and ship orders within 72 hours / 3 business days, excluding weekends and holidays.
Once your order is packed and handed off, delivery times depend on the shipping method selected at checkout.
Available for U.S. orders.
Available for U.S. orders.
Available for U.S. orders.
Mexico and Canada only.
Tracking & Carrier Delays
You’ll receive tracking information by email once your order has been fulfilled. From that point, your package is in the hands of the carrier — meaning we can’t control delays, rogue porch pirates, or the occasional sand trap your box might find itself in.
Shipping costs are non-refundable.
Return To Sender Policy
If a package is returned to us as “Return to Sender” because of an incorrect or incomplete address, a $10 Return To Sender Fee will be required to cover reshipment costs.
We’ll contact you to reconfirm the delivery address and invoice the fee. Payment will be collected through your original payment method.
Special Sale Periods
During peak times — Warehouse Sales, Black Friday, Cyber Monday, Christmas, or when we launch something so good even your buddy who slices into the next fairway can’t resist — fulfillment may take longer than our normal 72-hour goal.
We’ll hustle to stay as close to that timeline as possible, but bear with us. We want your gear in your bag just as much as you do.
Address Errors
Please double-check your shipping information before submitting your order. If auto-fill tools like Shop Pay, Apple Pay, or other quick-click methods insert the wrong address, Sandcrane Golf cannot replace or refund your order.
In that situation, you’ll need to work directly with the carrier to reroute the package or set up mail forwarding with your local post office.
Disclaimer
By placing an order with Sandcrane Golf, you agree to the terms above. We’ll always swing hard to get your gear to you on time, but once it’s shipped, the carrier takes the shot. Sometimes that’s a birdie, sometimes it’s a bogey — but we promise we’re doing our part to keep it in play.